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Algemene voorwaarden | Mom in Balance | Mom In Balance
Mom In Balance

QUALICERT CERTIFIED AND RECOGNIZED BY SWISS HEALTH INSURERS

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Terms and conditions


1. General


Great you’re joining the workouts of Mom in Balance! We’ll do everything we can to make you feel strong and energetic in every phase of motherhood. Below you find the general terms and conditions that are applicable to your membership and to the workouts you participate in.     

Mom in Balance reserves the rights to change the terms and conditions and to declare the changed terms and conditions applicable to your membership. We will always inform you about the changed terms and conditions via e-mail. 


2. Offered services


2.1 Workouts

Mom in Balance offers 4 types of workouts:

  • Pregnant Workout; 

  • Back in Shape;

  • Mpower; 

  • MpowerNext.



Mom in Balance can change the services offered. We always do our best to innovate our programs and adjust these to the needs of our members. The times, places and programs of our workouts can change. 


2.2 Memberships

At Mom in Balance you can choose from the following 3 ongoing memberships:

  • A monthly membership;

  • A 3-month membership;

  • A 12-month membership.


As a member you have the possibility to change the workout types within your membership. You can also change between membeships and you can request this in your personal Member account.

Once you have gone through the 3 or 12 active months of your membership, your membership is automatically renewed into a monthly membership with the same price.

2.3 Flexcard

The Flexcard has 10 workouts on it and is valid for 5 months. Any leftover workouts after 5 months are lost and extension is not possible. If you are pregnant and you have classes left on you card and take a baby break with you Flexcard, your classes will there for Back in Shape. Please email us.

With the Flexcard you are automatically signed up for a regular workout. You need to sign out at least 1 hour before the class in order to keep the workout. Of course you can sign in right until the class starts. However, we kindly request that you, in order to receive up-to-date information about the workout, to sign up at least 1 hour prior to the start of the workout. To renew the Flexcard, simply log in to your members app.

3. Trial lesson


Before starting a membership you can participate in one free trial lesson.

4. Signing up for a membership


You sign up for a membership through the registration form on the website of Mom in Balance. The membership can be concluded once you agree with our general terms and conditions. We will always send you a confirmation through email.

5. Termination


5.1 Terminate

Once the duration of your membership has expired, you can terminate your membership. For all memberships we have a notice period of one month. You can arrange the termination of your membership in your personal Mom in Balance account.

5.2 Becoming a member again

If you’ve been a member before and you register for a membership again, a new effective period will start based on the associated prices and conditions. You cannot claim any membership conditions you enjoyed previously.

6. Freezing


6.1 6-week recovery period after your pregnany

Your membership will freeze for 6 weeks from your due date onwards. No payment will take place during this 6-week childbirth freeze. In case your delivery date is different from your due date, please let us know. We will adjust your childbirth freeze according to this date.

After 6 weeks your membership will be activated and changed into the Back in Shape workout. Automatic payment will start again.

In case you need more time for your recovery we can postpone the start of your Back in Shape for a maximum of 12 weeks after your delivery date. Please let us know if you want to postpone your starting date 2 days before your Back in Shape membership is activated again.

6.2 Temporary membership pause (ie. illness)

In case you are sick, have any pregnancy-related complaints we can freeze your membership for you. When your membership is frozen you cannot attend our workouts and no payment will take place. Your membership can be frozen for a maximum of 3 months. After, your membership will be activated again. You can request the freezing of your membership in your personal Member account, together with a corresponding doctors confirmation. This is to be submitted before the absence to info@mominbalance.ch.

6.3 Summer Holiday pause
All Swiss locations will be closed 4 weeks, following the school holiday in Zürich.All memberships will be paused and your payment date in Stripe will be moved 4 weeks. If you have a Flexcard, the validity will be extended by 4 weeks. During the rest of the year you can pause your membership for 1 additional period of maximum 2 connecting weeks, for an administrative fee of 30 CHF.Please submit your holiday request to us 1 month in advance to info@mominbalance.ch.


7. Payment


When signing up for a membership you give permission for payment to take place using Stripe. The amount will be invoiced monthly by Mom in Balance at the start of your membership period.

If payment has failed, for example due to insufficient balance or a reversed charge, we will send you a reminder so you can pay your membership fee. Alternatively, Mom in Balance will attempt to collect the membership fee again after one month.

8. Workouts


8.1 Cancel workout

Only in case of extremely poor weather or illness of the trainer there is a possibility your workout will be cancelled. If this is the case Mom in Balance will inform you about this at least an hour before the start of your workout.

Cancellation, merger, or relocation of a workout does not lead to a discount on the membership fee or a refund. We offer enough possibilities to join an alternative workout.

Unless indicated otherwise by Mom in Balance, no workouts will take place on public holidays without this resulting in a discount on the membership fee or a refund.

8.2 Photos

During the workout we often take various pictures of the training. We use these photos for different expressions. The trainer will ask for permission when you are (recognizable) in the photo.

8.3 Closing a location
If Mom in Balance decide to close a location, members are not eligible for reimbursements as long as the next location is less than 8 kilometers away.

9. Rate changes


Mom in Balance reserves the right to change the rates during the effective period. We will notify our members about price changes at least 1 months in advance.

10. Member liability


Your contribution in the points down below are an important factor to make your experience in our workouts as successful as possible:

  • Always keep your personal data up to date in your personal Member account

  • Always notify the trainer about physical complaints at the start of the workout

  • In case you’re in doubt whether you’re physically able to join our workouts (for example due to pain or an illness), always consult a doctor.

  • Participating in a workout is at your own risk

    a. Listen to your body during the workout and follow the instructions of the trainer. 

    b. Mom in Balance can never be held liable for any injuries, fractures, or other physical or mental injury caused during the workout, unless the accident is caused by intent or gross negligence attributable to Mom in Balance.

    c. Pay close attention to your belongings. Mom in Balance can never be held liable for the damage, loss, theft or disappearance of your belongings during the workout.

11. Personal data


Mom in Balance processes personal data in accordance with the General Data Protection Regulation (GDPR). The member can consult the Mom in Balance privacy policy for more information about the processing of personal data by Mom in Balance, available at: privacy statement.

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